COTENDO SUPPORT

24x7 Support

Cotendo customer support is available 24 hours a day, 7 days a week for phone and email support, whichever you prefer. Email may be easiest to start general questions, but please do call in urgent issues, or indicate urgency in the email. No matter which path you choose to contact us please make sure to provide in English:

Company:
Name:
Phone:
Email:
Detail of the issue:

Cotendo has an automated incident tracking and support system to facilitate problem solving from initial report though resolution, and to allow easy tracking of status.

Resources:

• Documentation for your service is online and available from within Cotendo Content Delivery Manager.
• Customer support is available 24/7 to handle issues that can affect performance or availability of any Cotendo Content Delivery Application.
• For general questions, email is preferred so we may get your issue to the correct specialist faster.